Cloud for eWay

Flexible and reliable cloud infrastructure solution

The security of stored data and uninterrupted operation of the infrastructure were for eWay system s.r.o. key parameters.

Solution benefits

Customer profile

Way System s.r.o. is a Czech company providing CRM integrated directly into the Microsoft Outlook environment - i.e. a tool for managing customer relations, managing business, orders and marketing campaigns. Thanks to the connection with the Outlook environment, it can automatically sort e-mails, connect to the calendar and synchronize contacts.

In addition, eWay-CRM looks and works exactly like Outlook. Users do not need to be trained on the new CRM system, as they usually already know how to work in Outlook. It also offers advanced functions comparable to competitive enterprise solutions, making it a tool both for small companies with a few employees and for medium and large companies with individual requirements.

eWay System today has over 1,400 customers in 26 countries around the world, and customers can purchase their CRM either as an on-premise solution or as SaaS, i.e. software as a service. And it is in the case of the second option that the data is hosted by AUTOCONT.

Realization

John Latin

CEO

..."We have been looking for a long time for a reliable supplier that offers a combination of a stable and secure cloud and the ability to set things up to our liking. We are very happy to have come across AUTOCONT, with whom we now host hundreds of clients and more are growing rapidly. for a strategic partner who can always help us."

Benefits

Savings

Thanks to the VIRTIX platform, costs can be tracked and managed in real time. Based on current needs, it can simply increase or decrease its infrastructure without any penalties.

Self-service portal

All in one place. Thanks to the VIRTIX self-service platform, costs can be tracked and managed in real time. Based on current needs, the customer can simply increase or decrease their infrastructure without any penalties.

Priority: scalability

A key priority was the scalability of the infrastructure platform to allow gradual growth, development and adaptation to current needs. At the same time, we required a stable connection and maximum response speed, as both of these factors are absolutely essential for our business.

Initial situation and goals of the project

The company eWay System s.r.o. was looking for a flexible and reliable cloud infrastructure solution on which to technically operate eWay-CRM. Scalability was important. It was necessary to create a platform with minimal initial investment that would allow the company to gradually grow, develop its service and always adapt to current needs.

Since eWay-CRM is used today by hundreds of customers from all over the world, the uninterrupted operation of the infrastructure and the security of stored data are key parameters.

Solution description

We offer vPDC services in three forms - IaaS public and dedicated cloud, or in combination as a hybrid solution. The customer uses a public cloud. The composition of services is divided into five categories: network, server, storage, backup and software. Each of these categories has its own unique parameters and characteristics.

A virtual server is a service running on an enterprise blade server with a powerful VMware vSphere virtualization layer, allowing to achieve abstraction, flexibility and distribution of server performance. It has precisely defined performance parameters and an SLA describing guaranteed service availability. It can basically be thought of as a diskless server to which virtual disks are attached by the customer as additional products.

A virtual disk is an integral part of any virtual infrastructure. The customer added the required number of disks with the appropriate parameters to each created virtual server. The service is operated over enterprise class and midrange storage systems of renowned manufacturers.

The Network product group provides virtual private data center network services. The area includes vLAN, Public IP Block, vRouter, virtual NAS and Internet products. And finally, software products are also an integral part of the vPDC service, which are combined with secure environment backup and correct license coverage supported by the highest partner certifications with SW manufacturers. In this case, we are talking about virtual backup and software.

By using the vPDC service, the customer has achieved several advantages, which undoubtedly include high guaranteed service availability - 99.999% with a maximum outage of 5 min./year, the possibility of real-time monitoring of their costs for the operated infrastructure, or last but not least, also the possibility of managing their infrastructure and services itself through the provider's application, including transparent monitoring and reporting of the services provided as well as the required billing.

The AC Cloud environment uses the Intel® Xeon® Scalable processors platform. The latest generation of Intel® technologies for the cloud helps optimize performance, maximizing the use of resources and investment in them. The Intel® Xeon® Scalable platform provides cloud servers with a robust background for demanding workloads. Intel® Deep Learning Boost architecture accelerates operations involving artificial intelligence and deep learning workloads that are optimized for vector neural network instructions (VNNI). This dramatically improves performance in tasks such as object recognition, image classification, speech recognition and translation, and more.

Used
technology

Intel® Xeon® Scalable processors
Cisco UCS
Microsoft OS, SQL
VMware vSphere 7
Veeam Backup & Replication 11
NetApp StorageGrid